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"Arthur plays a fundamental role in our ethos of providing top class accommodation and student care, promoting good communication and transparency with all our tenants."

Dannielle Read
Administrator, Kexgill

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Finding Occupants & Onboarding

  • Find tenants easily with one-click vacancy posting to leading portals such as StuRents
  • Speed up the onboarding process by allowing potential tenants to easily apply online with bespoke forms
  • Manage viewings with our intuitive scheduler
  • Credit check guarantors quickly and easily with our integrations with TransUnion and Homeppl
  • Send automated viewing reminders via text and easily notify tenants to minimise time wasted
  • Maximise visibility of your properties to the right market

 

Communication

  • Communicate with your tenants seamlessly via dedicated apps, email and text
  • Store all vital documents securely in the cloud and access them easily for maximum convenience
  • Send alerts and reminders to your tenants
  • Search well organised audit trails of all communication to minimise time spent on disputes
  • Encourage a positive user experience for your agency with clear streams of dialogue
  • Stay in sync with your tenants and residents
  • Designated owner app and dashboard for increased transparency/visibility
  • Efficiently coordinate with tenant student finance payment dates to minimise the likelihood of rent arrears

Financial Management

  • Manage any rent schedule with a flexible payment module
  • Automate the process of tracking universal credit payments
  • Send rent reminders via the occupant app to minimise arrears
  • Have full visibility of your business and its financials with powerful reporting and analytics functionality through Arthur Analytics
  • Reconcile rent payments with invoices and manage all financial information via integrations with Xero or our fully integrated-live bank feed

Daily Management

  • Our flexible hierarchy enables users to break down tenancies by property, room etc and manage at the correct levels
  • Use the automated events feature to keep everything up to date and set up customised workflows to reduce admin time
  • Handle all issues, communicate with all stakeholders and easily access vital documents in one place
  • Decrease void periods with better tenants and property management
  • Manage multiple portfolios with designated access and permissions functionality
  • Embedded checklists into tasks, better organisation for agencies handling multiple portfolios of varying size
  • Scheduling tasks for a future date to ensure efficient management

Deposits & Compliance

  • Store deposit registration information and share relevant documents with your tenants
  • Handle deductions and returns
  • Keep-track of registered deposit amounts
  • Manage certificates and auto-renewal
  • Remain compliant with regular updates

Repairs & Maintenance

  • Tenants can easily report issues with their own Occupant App
  • Pass work orders on to contractors and keep track of work progress with the contractor app
  • Automate maintenance workflows
  • Our integration with Fixflo allows you to reduce your response times and increase tenant satisfaction
  • Create automatic responses to common tenant issues to save valuable time